The New PR – content, sharing and influencers
Like every aspect of communications, PR and media relations are changing rapidly. I’d argue it’s not evolution, but revolution. Just look at how we get our clients’ information to market: while print-led mainstream and business publishers have been squeezed , lower-cost base bloggers, email alerts, social media groups and independent events have sprung up to meet the continuing need for analysis and insight.
Propeller aims to deliver business profit by building business profile. That hasn’t changed. What has changed are the channels we use and the content we need.
It’s not that tradition of liaising with journalists to announce news and set up comment and interviews isn’t effective anymore: done well they actually now occupy a sort of premium position. But there are so many more ways of getting stories out to an increasingly fragmented market. Stories we now call content. Modern PR has to be about finding the influencers our clients need to reach AND engaging them with interesting content that they want to publish – or share – with their networks. And measuring what works and what doesn’t.
Propeller is evolving its client promise of building profit by building profile by expertly exploiting these channels, embracing these influencers and creating content for clients that is seen online, offline and eyeline (ie. at events and experientially).
So besides the traditional routes, we now “do PR” by seeding and spreading our clients’ most engaging content in: social media (like Twitter and Linked In groups); file sharing sites like Slide Share; link-building and SEO; blogger relations; other companies’ websites/newsletters; online discussion forums; placing speakers and panellists at events (large and small). Our PR plans now include influence maps.
And what counts as engaging content? Increasingly some pages of text and a photograph are not enough. Even in B2B communications, companies are deploying low-cost video and animated infographics. But it has to be interesting (not just to the client!) if influencers are to share it without money changing hands. If pithy and attractive, such digital assets serve as ‘sharable objects’ and can be quickly distributed virally around an influencer’s network. This is what some people call the new PR.
We need to measure better too. Propeller is developing and buying-in research, monitoring and tracking tools. From now on we will offer all our clients at least one measurement metric to show where we distributed their content (be it classic press copy, social media posts, video or infographic) and who saw it and how it was shared.
Propeller has a vision for how PR will be done in a multi-channel, social world. We want to optimise the new opportunities for the benefit of our clients – today, tomorrow and into the future.
That future is about crafting the most compelling content our clients will allow, and smoothly sharing it with influencers who matter: online, offline and eyeline. I’d welcome your views so please comment or get in touch if there is anything you’d like to share.
